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FREE DELIVERY on orders over $500

MADE TO ORDER in New Zealand

3 YEAR manufacturers guarantee

Ordering

After we have received your payment your order will take approximately 15 working days to produce, if you have ordered Honey Comb blinds they take a little longer and we expect to produce those in approximately 20-25 days, we will then courier the products to you.

 

When you place an order on the website you will have the option of paying by credit card at the end or we provide you with our bank account details if you wish to make a payment by internet banking.

Its really easy, on the website there are step by step instructions on how to place the order, choose the type of product you want, type in the width and size, choose the colour and click on any accessories you want with the product, then add it to your shopping cart.

You will receive an email from us confirming we have received your order as soon as you place it. If you do not receive this something may have gone wrong when you submitted the order. If this is the case send us an email and we can check if the order has arrived.

Because we offer a quick production time there is limited time to change anything once you have placed the order.

We would advise that you double check everything before submitting the order, on the website is a measuring sheet that you can download to help with this. If you want to change something please contact us as soon as possible and we will try to help.

Please send us an email and we will respond to your request.

Delivery

If there is unfortunate mishap whilst your blinds are in transit often you will see damage to the packaging when you receive it, please make sure that this is noted when you sign for the products.

Then notify us straight away and we will take the necessary steps to get the damage product repaired or replaced.

North Island
$17 for first blind + $5 per extra blind

South Island
$35 for first blind + $20 per extra blind

Rural delivery
Surcharge: $35.00

Most courier companies require a signature when delivering goods to confirm delivery, if you are not home they may leave a card in your letterbox that you can use to arrange delivery or collection.

Once you place your order and we receive your payment in full, your order goes into production.
The blinds will normally be despatched within 15 to 20 working days.

Measuring

We provide a measuring guide and measuring sheet on the website that you can print off and use for this purpose.

This is always a tricky one as all our products are custom made to the sizes you provide, if the product you have ordered is to big we may be able to reduce the size of it for you (costs involved), if it is to small then we will probably need to remake a new product for you.

If this happens send us an email and we will try to help.

Installation

On our website you are able to download blind installation instructions for all our products.

Yes screws will be supplied with your order. We use stainless steel square head screws, so you will need a square head driver bit for your cordless drill.

Maintenance

It is advised that you give your blinds a clean on a regular basis to avoid dirt build up. We recommend wiping down our blinds with a damp cloth, and with fabric products, (Roller blinds and Vertical blinds) you can use mild detergent.

With wooden venetian blinds we advise not to use to much water as this may adversely affect the timber slats.

Samples

Of course you can, just complete our samples request form and we will be more than happy to send you out a sample of our fabrics, wooden blind slat or aluminium slat.

Products

Yes all our blinds are made in New Zealand, unlike some other companies who buy their product from wholesalers, we are in control of the manufacturing process from start to finish.

This is always a tricky one as all our products are custom made to the sizes you provide, if the product you have ordered is to big we may be able to reduce the size of it for you (costs involved), if it is to small then we will probably need to remake a new product for you.

If this happens send us an email and we will try to help.

Of course you can, just complete our samples request form and we will be more than happy to send you out a sample of our fabrics, wooden blind slat or aluminium slat.

Its simple, an online shop requires less staff and less costs to operate, so these savings we can pass on to you, hence our products are less expensive than full service blind companies.

The width you can choose differs depending on the product:

Timber Venetian blinds

  • Minimum Width: 470mm
  • Maximum Width: 2400mm

Enviro Venetian blinds

  • Minimum Width: 470mm
  • Maximum Width: 2500mm

Aluminum 25mm Venetian blinds

  • Minimum Width: 340mm
  • Maximum Width: 3600mm

Aluminium 50mm Venetian blinds

  • Minimum Width: 470mm
  • Maximum Width: 3600mm

Roller Blinds

  • Minimum Width: 500mm
  • Maximum Width: 2500mm

Vertical blinds

  • Minimum Width: 410mm
  • Maximum Width: 5000mm

The drop you can choose differs depending on the product:

Timber Venetian blinds

  • Minimum Drop:  500mm
  • Maximum Drop: 2500mm

Enviro Venetian blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Aluminum 25mm Venetian blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Aluminium 50mm Venetian blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Roller Blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Vertical blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2600mm

Warranty

Unlike other companies The Blind Store offers an unconditional warranty for 3 years from the date of purchase, if anything goes wrong with the blind we will repair it or replace it.

Pre Christmas Delivery

With Christmas fast approaching, we don’t want you to miss out on getting blinds before Santa arrives, so you will need to order your blinds before the 25th of November, we will get them made and sent to you before Christmas (subject to available stock).

After the 25th we will certainly try our best but with it being the silly season we cannot guarantee they will be there before you open your presents on Christmas day.

So plan ahead and get your orders in early our team is standing by, ready and waiting for your inquiry.

Merry Christmas

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