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FREE DELIVERY excluding Rural

CUSTOM MADE for you

3 YEAR manufacturers guarantee

Christmas Closure

The Blindstore is open 24/7 online, so you can still order over the Christmas break on the website.

Our office will be closed from the 22nd of Decmber until the 3rd of January.

When the office reopens on the 3rd of January we will respond to any queries and production leadtimes will start from this date if you have ordered online over the Christmas break.

Pre Christmas Delivery

Christma is fast approaching but we are still able to produce your products and despatch them before Christmas.

The cut off dates for pre Christmas delivery are

Roller Blinds – 29 November 2021

Timber/PVC Venetian Blinds – 17/11/2021

Aluminium Venetian Blinds – 29/11/2021

Vertical blinds – 17/11/2021

Honeycomb blinds – unfortunately we are pass the pre Christmas cut off date for this product.

 

Ordering

After we have received your payment your order will take approximately 15 to 20 working days to produce, please note we are currently experiencing some delays with shipping but all efforts will be made to get your products to you as soon as possible, if you have ordered Honey Comb blinds they take a little longer and we expect to produce those in approximately 30 – 35 days, we will then courier the products to you.

 

When you place an order on the website you will have the option of paying by credit card at the end or we provide you with our bank account details if you wish to make a payment by internet banking.

Its really easy, on the website there are step by step instructions on how to place the order, choose the type of product you want, type in the width and size, choose the colour and click on any accessories you want with the product, then add it to your shopping cart.

You will receive an email from us confirming we have received your order as soon as you place it. If you do not receive this something may have gone wrong when you submitted the order. If this is the case send us an email and we can check if the order has arrived.

Because we offer a quick production time there is limited time to change anything once you have placed the order.

We would advise that you double check everything before submitting the order, on the website is a measuring sheet that you can download to help with this. If you want to change something please contact us as soon as possible and we will try to help.

Delivery

If there is unfortunate mishap whilst your blinds are in transit often you will see damage to the packaging when you receive it, please make sure that this is noted when you sign for the products.

Then notify us within 5 days of receiving the blinds so claim can be lodged with the freight company and we will take the necessary steps to get the damage product repaired or replaced.

If we do not receive notification within 5 days, the claim may not be accepted.

North Island
$17 for first blind + $5 per extra blind

South Island
$35 for first blind + $20 per extra blind

Rural delivery
Surcharge: $35.00

Most courier companies require a signature when delivering goods to confirm delivery, if you are not home they may leave a card in your letterbox that you can use to arrange delivery or collection.

Once you place your order and we receive your payment in full, your order will take approximately 15 to 20 working days to produce, please note we are currently experiencing some delays with shipping but all efforts will be made to get your products to you as soon as possible, if you have ordered Honey Comb blinds they take a little longer and we expect to produce those in approximately 30 – 35 days, we will then courier the products to you.

Once you order is ready and collected from us by the freight company, the transit time can take up to 1 week, depending on your location. If you feel the delivery has already taken longer than expected please feel free to contact our office. 

Measuring

We provide a measuring guide and measuring sheet on the website that you can print off and use for this purpose.

This is always a tricky one as all our products are custom made to the sizes you provide, if the product you have ordered is to big we may be able to reduce the size of it for you (costs involved), if it is to small then we will probably need to remake a new product for you.

If this happens send us an email and we will try to help.

Installation

On our website you are able to download blind installation instructions for all our products.

Yes screws will be supplied with your order. We use stainless steel square head screws, so you will need a square head driver bit for your cordless drill.

Maintenance

It is advised that you give your blinds a clean on a regular basis to avoid dirt build up. We recommend wiping down our blinds with a damp cloth, and with fabric products, (Roller blinds and Vertical blinds) you can use mild detergent.

With wooden venetian blinds we advise not to use to much water as this may adversely affect the timber slats.

Samples

Of course you can, just complete our samples request form and we will be more than happy to send you out a sample of our fabrics, wooden blind slat or aluminium slat.

Products

Yes all our blinds (except Honeycomb blinds) are made in New Zealand, unlike some other companies who buy their product from wholesalers, we are in control of the manufacturing process from start to finish.

Our Honeycomb Blinds are manufactured overseas, we have regular shipments that are sent directly to us, then we send your order to you.

This is always a tricky one as all our products are custom made to the sizes you provide, if the product you have ordered is to big we may be able to reduce the size of it for you (costs involved), if it is to small then we will probably need to remake a new product for you.

If this happens send us an email and we will try to help.

Of course you can, just complete our samples request form and we will be more than happy to send you out a sample of our fabrics, wooden blind slat or aluminium slat.

Its simple, an online shop requires less staff and less costs to operate, so these savings we can pass on to you, hence our products are less expensive than full service blind companies.

The width you can choose differs depending on the product:

Timber Venetian blinds

  • Minimum Width: 470mm
  • Maximum Width: 2400mm

Enviro Venetian blinds

  • Minimum Width: 470mm
  • Maximum Width: 2500mm

Aluminum 25mm Venetian blinds

  • Minimum Width: 340mm
  • Maximum Width: 3600mm

Aluminium 50mm Venetian blinds

  • Minimum Width: 470mm
  • Maximum Width: 3600mm

Roller Blinds

  • Minimum Width: 500mm
  • Maximum Width: 2500mm

Vertical blinds

  • Minimum Width: 410mm
  • Maximum Width: 5000mm

The drop you can choose differs depending on the product:

Timber Venetian blinds

  • Minimum Drop:  500mm
  • Maximum Drop: 2500mm

Enviro Venetian blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Aluminum 25mm Venetian blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Aluminium 50mm Venetian blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Roller Blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2500mm

Vertical blinds

  • Minimum Drop: 500mm
  • Maximum Drop: 2600mm

Warranty

Unlike other companies The Blind Store offers an unconditional warranty for 3 years from the date of purchase for Roller Blinds, Venetian Blinds and Vertical Blinds and 1 year warranty for Honeycomb Blinds, if anything goes wrong with the blind within these time frames we will repair it or replace it.

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